Netflix Reviews and User feedback

Pete (Site Admin) — Thu, 04 Jun 2009 16:05:30 +0000

Netflix Reviews.

If you have ever rented DVD or movies online, then you should be aware of NetFlix or BlockBuster. Both Netflix and Blockbuster provide online dvd rental service to its subscribers. Both the services maintain a huge selection of movies and latest releases and offer DVD rentals via mail & online streaming.

What is NetFlix DVD rental service?

Netflix was founded in 1997 when it offered customers the option to rent DVD’s on a per DVD charge basis. The DVD was sent to the subscriber by mail with a $2 postage charge. This model was later change by Netflix to a monthly subscription model where the subscriber was charged on a monthly basis for a certain number of DVD’s per month. The online scubscription provide huge benefits to the customer where there is no additional charge like the lates fees, shipping or handling charges. This model made Netflix a popular choice among subscribers. Netflix’s success in online DVD rental service has prompted other players to start such rental services. This includes online services from Walmart, Amazon.com etc. Other major players like Blockbuster also moved from instore video rental to online video rentals.

How does Netflix rental service work?

With Netflix, you are allowed to create a order list or a wish list of DVD’s that you would like to order from NetFlix. Netflix then sends the DVD’s from the order list via postal mail through their shipping points. Since there are no late fees nor any other charges for the rented DVD’s, you are allowed to keep the DVD for as long as you wish. The next DVD will only be shipped to you once you return the first DVD. After receiving the DVD from you, netflix will then ship the next DVD from your order list.

In addition to dvd rentals, Netflix also provides a ‘Watch Instantly’ feature. This feature allows you to stream dvd quality movies and television shows instantly on the internet. This feature largely depends upon the internet connectivity and may not be exicting for those with low speed internet. All subscribers, except those on the $4.99 plans, are provided with this feature and allowed unlimited access to the streaming media.

Currently Netflix offers more than 100,000 titles in their rental plans while you get about 12,000 choices for the streaming media.

Netflix DVD Rental Plans & Costs

Netflix currently offers 4 different plans to select. Three plans are the unlimited plans while one of the plans is a limited plan with restrictions.

$8.99 a month plan
The $8.99 plan allows you to select 1 DVD at a time. But you can rent out unlimited DVD’s in the month. Additionally the subscriber of this plan is allowed unlimited access to the ‘Watch instantly’ streaming media.
$13.99 a month plan
This plan allows you to rent 2 DVD’s at a time plus you get unlimited access to the watch instantly streaming media.
$16.99 a month plan
This plan allows you to take 3 DVD’s at a time plus you get unlimited access to the watch instantly streaming media.
$4.99 a month
This plan allows you to rent only 1 DVD at a time and gets you 2 hours of streaming media.

Netflix Scam & User Feedback

Netflix is an industry leader in online dvd rentals and like other rental services, does not have a fine print with the subscriptions. But Netflix does have a policy which gives priority shipping to customers who rent fewer DVD’s per month. Subscribers who order higher volume of DVD’s each month may see some delay in shipping or even their selections delayed.

Lot of users also complained that the netflix unlimited plans are not really unlimited and should actually be called ‘Slightly unlimited’ plans. It is claimed that Netflix throttle the rental queues. Subscribers categorized as ‘high volume users’ are pushed to the end of queues for movie rentals. Netflix also delays shipping DVD’s to such high volume users.

Netflix Free Trial Offer

Netflix offers a free 2 week membership where you can try the subscription with Netflix. You are allowed to order the DVD’s during the free trial. You can cancel your subscription anytime during your 2 weeks and you are not charged. The subscription is automatically activated in case you do not cancel the trial subscription. Some of the users do not cancel their trial offer & later complain about Netflix charging their cards automatically. The free trial offer is provided so that you can evaluate the quality of service as well the get to know Netflix subscriptions.

Overall Rating for Netflix
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User Opinion & feedback

Netflix rocks. I’ve never had to wait for a movie.
Active user on yahoo answers

I prefer Netflix. I rent movies and it usually takes one or two days to get them. They have a “Watch Instantly” feature too, so I can browse and watch something online while I wait for the others to get to my house. I would suggest Netflix to anyone. I’ve had no bad experiences using it. The price isn’t bad either. They have different options (2 movies at a time is a certain amount, 3 movies at a time is a diff amount).
Good luck!
User on yahoo answers

A new Netflix scam. They sent me a disc with the wrong region code so it won’t play. I thought I seen it all. Cracked discs, lost discs, now it’s a disc from Europe. Just great.
User on Velocity Forums

Netflix is definitely the better deal. Not only do you not have to worry about late fees, but there are numerous films you can watch on line.
User on yahoo answers

Much the same theory as when a restaurant advertises “All You Can Eat”, they assume MOST of their traditional customers will interpret it in the *proper* fashion…
User on Velocity Forums

Positives:
Instant viewing (video streaming) feature for watching movies on your computer or supported TV connected device. Superior movie search engine and recommendations. Faster DVD arrival times (in my experience)
Negatives:
Low volume / less frequent subscribers are given priority, which means that frequent exchangers might be “throttled”. Instant Viewing selection is limited
User on DVD Rental Forums

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