Comments on: Netflix Reviews and User feedback

By: Blobby

Blobby — Sat, 04 Sep 2010 06:36:48 +0000

I’ve used Netflix since 2005. My overall experience can be divided into two periods: before and after 2008: before was initally fine, and then, like some people tell above, they started pacing my deliveries to keep the overall numbers down. I was about to drop them, when in 2008 sometime, almost overnight, this problem disappeared: now they ship very quickly, and even if they don’t have a disk I ordered handy, they ship it from somewhere else *in addition* to my regular dose, so I really never end up with fewer (overall) videos due to some dvd’s unavailability. Broken/damaged disks do happen but very rarely, and then Netflix are very nice about sending replacements: again, these replacements go in addition to the regular doseage, so at least practically, this is not a problem. And again, in these five years this happened really only a few times. What does piss me off is how they drop their so-called “community features”. I don’t care for “friends” etc., but now they’ve even discontinued reviewing! Yep. You will no longer be able to post a film review on that site. This, in my view, is crossing the line.

By: Galasso

Galasso — Wed, 07 Jul 2010 22:04:57 +0000

Netflix initially was outstanding – fast service and good quality on the three at a time unlimited number of DVD’s per month. Recently the quality of the DVD’s has gone way down. I have received as many as three or four in a row that are unplayable.

By: Peyton

Peyton — Tue, 20 Apr 2010 15:50:23 +0000

Laverne –

Thanks a ton for your post! I was considering buying a new HDTV that has the ability to stream Netflix stuff wirelessly built into it. Of course, that functionality adds about $200-$300 to the cost of the TV, and I’d only be doing it if I could inexpensively stream stuff via Netflix.

Now you tell us the truth about the Netflix streaming! A limited selection of older stuff, new releases aren’t included, etc. And the Netflix rep tells you “It’s not an all you can eat buffet”! That’s classic! Their ads certainly don’t give you that impression!

Thanks for saving me a ton of money, both by not buying the streaming TV nor subscribing to Netflix! I’ll spend the money I saved buying a bigger HDTV and renting the occasional $1 movie from Redbox.

By: Jill

Jill — Wed, 07 Apr 2010 18:54:55 +0000

I’ve been a member since 2004. Don’t know why. They chronically disappoint us. Movies take too long, we are the last to get anything of value, at least 1/3 of them are cracked or skip or have problems that require immediate cleaning.

I think it’s ridiculous that the bigger package you buy and the longer you’re a member, the more you get mistreated and go to the end of the line. So I’m out there searching for an alternative. I’m finally getting fed up.

By: Doug

Doug — Sun, 31 Jan 2010 04:01:03 +0000

I tried the “risk free trial”. I got three movies, one at a time. All three were damaged. The first was unwatchable for about 15 minutes, we suffered through it and sent it back. The second was better, only about 10 minutes was interrupted. The third was unwatchable from about 10 minutes on.

I give up. I know that I can send it back and get a new one in about 2 or 3 days. But zero for three is not a good average,

I cancelled the service and wanted everyone to know about it.

By: Laverne

Laverne — Sat, 23 Jan 2010 19:02:43 +0000

I recently purchased a roku box to instantly watch movies on my TV. I spoke with a representative from netflix before ordering from roku.com. I was very disappointed to find out that only a selection of older movies are offered and the quaility of the movies are horrible. So I contacted customer service at netflix the representative told me “It’s not an all you can eat buffet”, you still have to pay to watch the new releases or wait for them to send them in the mail. I do not recommend the roku box or using netflix watch instantly on your TV. The claim of watching any movie anytime is bull.

By: Ramo

Ramo — Wed, 20 Jan 2010 15:34:55 +0000

I like their “instant viewing” feature, but they really don’t offer any good movies to stream on your computer. The 3 movies at the top of our queue have been sitting there for well over a month with a “very long wait” availability status. Absolutely unacceptable. They simply need to buy more of the newer, more popular releases. This is a market ripe for competetion…