Netflix Reviews.
If you have ever rented DVD or movies online, then you should be aware of NetFlix or BlockBuster. Both Netflix and Blockbuster provide online dvd rental service to its subscribers. Both the services maintain a huge selection of movies and latest releases and offer DVD rentals via mail & online streaming.
What is NetFlix DVD rental service?
Netflix was founded in 1997 when it offered customers the option to rent DVD’s on a per DVD charge basis. The DVD was sent to the subscriber by mail with a $2 postage charge. This model was later change by Netflix to a monthly subscription model where the subscriber was charged on a monthly basis for a certain number of DVD’s per month. The online scubscription provide huge benefits to the customer where there is no additional charge like the lates fees, shipping or handling charges. This model made Netflix a popular choice among subscribers. Netflix’s success in online DVD rental service has prompted other players to start such rental services. This includes online services from Walmart, Amazon.com etc. Other major players like Blockbuster also moved from instore video rental to online video rentals.
How does Netflix rental service work?
With Netflix, you are allowed to create a order list or a wish list of DVD’s that you would like to order from NetFlix. Netflix then sends the DVD’s from the order list via postal mail through their shipping points. Since there are no late fees nor any other charges for the rented DVD’s, you are allowed to keep the DVD for as long as you wish. The next DVD will only be shipped to you once you return the first DVD. After receiving the DVD from you, netflix will then ship the next DVD from your order list.
In addition to dvd rentals, Netflix also provides a ‘Watch Instantly’ feature. This feature allows you to stream dvd quality movies and television shows instantly on the internet. This feature largely depends upon the internet connectivity and may not be exicting for those with low speed internet. All subscribers, except those on the $4.99 plans, are provided with this feature and allowed unlimited access to the streaming media.
Currently Netflix offers more than 100,000 titles in their rental plans while you get about 12,000 choices for the streaming media.
Netflix DVD Rental Plans & Costs
Netflix currently offers 4 different plans to select. Three plans are the unlimited plans while one of the plans is a limited plan with restrictions.
-
$8.99 a month plan
The $8.99 plan allows you to select 1 DVD at a time. But you can rent out unlimited DVD’s in the month. Additionally the subscriber of this plan is allowed unlimited access to the ‘Watch instantly’ streaming media. -
$13.99 a month plan
This plan allows you to rent 2 DVD’s at a time plus you get unlimited access to the watch instantly streaming media. -
$16.99 a month plan
This plan allows you to take 3 DVD’s at a time plus you get unlimited access to the watch instantly streaming media. -
$4.99 a month
This plan allows you to rent only 1 DVD at a time and gets you 2 hours of streaming media.
Netflix Scam & User Feedback
Netflix is an industry leader in online dvd rentals and like other rental services, does not have a fine print with the subscriptions. But Netflix does have a policy which gives priority shipping to customers who rent fewer DVD’s per month. Subscribers who order higher volume of DVD’s each month may see some delay in shipping or even their selections delayed.
Lot of users also complained that the netflix unlimited plans are not really unlimited and should actually be called ‘Slightly unlimited’ plans. It is claimed that Netflix throttle the rental queues. Subscribers categorized as ‘high volume users’ are pushed to the end of queues for movie rentals. Netflix also delays shipping DVD’s to such high volume users.
Netflix Free Trial Offer
Netflix offers a free 2 week membership where you can try the subscription with Netflix. You are allowed to order the DVD’s during the free trial. You can cancel your subscription anytime during your 2 weeks and you are not charged. The subscription is automatically activated in case you do not cancel the trial subscription. Some of the users do not cancel their trial offer & later complain about Netflix charging their cards automatically. The free trial offer is provided so that you can evaluate the quality of service as well the get to know Netflix subscriptions.
Overall Rating for Netflix |
|
| Costs: |  |
| Support / Ordering: |  |
| Value for Money: |  |
| Overall Rating: | |
User Opinion & feedback
Active user on yahoo answers
Good luck!
User on yahoo answers
User on Velocity Forums
User on yahoo answers
User on Velocity Forums
Instant viewing (video streaming) feature for watching movies on your computer or supported TV connected device. Superior movie search engine and recommendations. Faster DVD arrival times (in my experience)
Negatives:
Low volume / less frequent subscribers are given priority, which means that frequent exchangers might be “throttled”. Instant Viewing selection is limited
User on DVD Rental Forums
Incoming search terms:
- netflix review
- netflix reviews
- is netflix any good
- netflix any good
- reviews of netflix
- reviews on netflix
- is netflix good
- netflix poor selection
- review netflix
- netflix limited selection
NETFLIX IS WACK
NETFLIX IS SOOOOO WACK IT HAS NONE OF THE MOVIES I WANT TO WATCH RIGHT NOW!!!!SUCKS
All the seasons of shows we were watching have been steadily disappearing from the service. If you get lured in by a tv season you are interested in, just wait, it will be gone long before you can enjoy the rest of the shows. I am cancelling my subscription as they seem to be offered less and less value for me and my family.
how bout everybody read the terms and use instead of just clicking agree then maybe ud understand y they do stuff the way they do cuz its all there
read the terms and use instead of just agreeing and maybe ull actually understand how it works
Running out of steam??
I've always been a Netflix fan. Unfortunately, their streaming titles have declined to such an extent we are actively looking for a replacement. Go on the site, enter CLINT EASTWOOD... 8 titles (acting roles)... one of the classic westerns we love. This problem is not limited to Eastwood, it spans their entire library. We won't stick much longer if the situation doesn't improve quickly. This is the future of TV, so these companies had better get with it or be left in the dust.
I've had a netflix DVD by-mail account for a few years now and was quite satisfied. Recently a reservation (for the 2nd season of Treme) disappeared and I was put at the back of a very long list of more recent orders. I was surprised by a customer service rep whose training apparently never touched on the "service" dimension. I was told to deal with it or go to Amazon to buy the set. I did the later, but cancelled my subscription in the process. I agree that Netflix is unlikely to thrive or even survive over the coming months. That's sad - but it's a fate of their own making.
Read more http://www.newyorker.com/online/blogs/culture/2012/04/is-netflix-doomed.html#ixzz1t6FZvdPB
Too Many People with Nothing Better to Complain About
I think Netflix is great. Over 60 thousand streaming titles, a great source for foreign and indy films, great customer service, fast turn around on receiving dvds, a great replacement for the crap that's on cable and a lot cheaper than cable as well, and last, all in all very user friendly.
I cannot understand why anyone wants to watch 'big block buster' films anyway - they all suck. Good movies are rare. I like older movies, many foreign films and indy films, which netflix has a lot of.
We'll be keeping netflix for good. There's nothing that compares for this price.
Netflix is DOOMED !
Netflix sucks ! ! I had Netflix from 2009-2011 at which point I cancelled due to the price increase. Netflix streaming service was awful no full seasons of anything, no new movies, and the streaming from the was awful took forever ( I play ps3, Amazon, and Hulu with no problem)I tried to give it another try and didn't even make it through the sign up process. They wanted to take a 7.99 test fee out my account place it on hold then release it for a free trial. I am not giving anyone access to my main account with all the money in it for you to draft out of as you feel, I give all autodraft services a second account with only enough to cover our agreed price. Amazon no prob, Hulu no prob, Roku no prob. Just another example of how Netflix has terrible service and is doomed. I don't usually root for companies to fail but I cant wait for the Dragon to be slayed !
Netflix veteran sees the DECLINE and eventual FALL
Netflix used to be my favorite thing in the world, then they eliminated the DVD feature from the basic plan and raised the price. Then they reduced the number of devices you could stream on, used to be two, now it's only one! Then they made the x-box interface worse by adding that shadow effect and took away user ratings, genre, year, etc. I actually liked reading all that stuff, the comments entertained me. Netflix called these changes "enhancements" and said it made searching for a movie "easier" but they couldn't have been more WRONG! Furthermore, if you were searching for a movie that wasn't on instant streaming, it would appear as "DVD only" and Netflix would recommend movies that were "like" it. Their recommendations introduced me to a lot of movies I had never heard. That feature is gone now. If you have the streaming membership, you can't even search for "DVD only" movies on their website. They want you to pay for the privilege to see their DVD list. SO, unless you know the exact title of the movie you want to see and it's on streaming, you're stuck simply strolling through the movies on the main page. I predict that another company will do what Netflix used to do except better and that will be the FALL of Netflix.
horrible service of no value at all
I had Netflix in 2009. I was only interested in streaming, not DVDs. The selection was terrible. I couldn't get complete seasons of anything, even old stuff like Columbo which I love. I asked a rep and was told soon it would be complete as all the shows would be. I was lied to. I just tried the service again recently and nothing has changed AT ALL! Maybe worse than it was. Columbo has not one more episode available. It's the same as years ago. This service sucks and the company is full of morons. Like their stock, the service is a wasted of money. I can't wait until they're all in the unemployment line.
Click here to submit your review.
I am sick of netflix they really need to update the on demand lists! Every and I mean every movie I attempt to watch streaming it is not in the que! If tehy want people to pay for the service then give us some service to pay for!!!!!
As a Netflix streaming customer, why am I paying for movies I can see for free on websites like topdocumentaryfilms.com and Criterion collections movies? Why are old classics, like “The Miracle Worker”, remain unavailable to me, even though these movies appear on basic cable networks? Even worse, why are B- movies, like “Thunberbolt and Lightfoot” available on basic cable networks, but not through streaming? When a better option comes along we will be switching service. Are there better options? Is anyone outraged at the lack of quality and service they have received with their “new” Netflix plan?
AWEFUL customer sevice and keep sending damaged disk. hang up on by a supervisor and put on hold for over 40 mins. CANT WAIT TO COMCAST PUT U OUT OF BUSINESS.
they have more customers than comcast so smart move
this compoanyhas repeatldy sent damaged disk on teh average of obe per month. when i call they treat me like im an idiot and refuse dto credit my account. CANT WAIT FOR COMCAT CAST TO PUT U OUT OF BUSINESS
Netflix used to be my favorite thing in the world, then they eliminated the DVD feature from the basic plan and raised the price. Then they reduced the number of devices you could stream on, used to be two, now it’s only one! Then they made the x-box interface worse by adding that shadow effect and took away user ratings, genre, year, etc. I actually liked reading all that stuff, the comments entertained me. Netflix called these changes “enhancements” and said it made searching for a movie “easier” but they couldn’t have been more WRONG! Furthermore, if you were searching for a movie that wasn’t on instant streaming, it would appear as “DVD only” and Netflix would recommend movies that were “like” it. Their recommendations introduced me to a lot of movies I had never heard. That feature is gone now. If you have the streaming membership, you can’t even search for “DVD only” movies on their website. They want you to pay for the privilege to see their DVD list. SO, unless you know the exact title of the movie you want to see and it’s on streaming, you’re stuck simply strolling through the movies on the main page. I predict that another company will do what Netflix used to do except better and that will be the FALL of Netflix. Perhaps, Hulu Plus?
I have been receiving notices that I have to agree to the new “Terms of Use” and “Privacy Policy” or cancel my account. I read the “Terms of Use” and find that binding arbitration is now the policy (Yep, it is there at the very end of the policy statement) and I object to agreeing to give away my rights. I called and talked with someone in customer service who said agree or cancel. I can continue to not agree and wait and see what they do at Netflix. I guess they could continue to bill my credit card and not mail the DVD’s, I really have no idea.
I canceled streaming when they were playing games with us over the separation of streaming and DVD rental. There were so few movies I wanted to watch on streaming it really was not a loss. I think I had already seen everything I wanted to see that was available on streaming. Yes, very limited selection of movies there.
Now with the new terms of use I am wondering what the boys in the big chairs are thinking. Are they really trying to end service to the public or are people just too stupid to read the entire “Terms of Use” and they just agree to give away their rights?
Off to write a letter to the boys in the big chairs to let them know that I for one will not give my rights away. I like being able to rent DVD’s as purchasing everything I want to view gets way to expensive and I don’t have the storage space for that many DVD’s. I would suggest that you think twice before signing away your legal rights to binding arbitration not only with Netflix but with any company. Consumers tend to be the losers in arbitration.
@Alice: Yeah. The sites have now been using the privacy policy, terms which pretty much get you to agree on the terms (even if you do not like).
Has been an interesting ride with this service. Signed up and tried out their streaming service when DVD & streaming was offered, but only works on MAC & Windows, and selection is terrible. Switched to DVD only service, and worked quite well for some time.
But over past few weeks, several discs have gone missing (never showed up), and has been happening in batches at a time. Thinking that the delivery service might be the issue, I even went to the post office to file a complaint. As soon as I mentioned Netflix to them, I realized the USPS just doesn’t care. The attitude they had saying “we’ll look into it”, and no reference number, no resolution timeframe, etc. Just a scribbled note with my address..
Netflix cancelled my account today saying too many lost discs.. There are 3 parties that could be at fault, Netflix, USPS, and me (either someone stealing from my mailbox, or keeping discs myself). Obviously it’s not me. Why in the world would I jeapordize the service by keeping the discs. I can’t blame Netflix for their decision either (if it’s indeed USPS).
It’s too bad that their service requires an honest delivery system..
Good thing we have Redbox.. There’s one very close to my home, so I’m all good!
I have been a subscriber to Netflix for several years. I have noticed in the past year that their service has gone down the tubes. I watch my movies pretty much when I get them and send them back the next day. They get them a day later, BUT they do not send out my next films for two days or more. It’s not the fact that the next films are not available. There is no wait on them, but yet they drag their feet in sending my next selections. When my membership comes up in about a week, I am dumping Netflix. It doesn’t do any good to call and complain. The customer reps act like they could care less. Well, guess what? Stick it Netflix! I am so over you!
Save your money, even the $7.99 a month subscription is a joke. The concept is great, instant streaming on my TV from the internet, but the movie selection is beyond HORRIBLE. There are no good choices for instant download and it seems like they do not carry any good movies. I love movies and pretty much all movies but when there are very few choices and some of the movies in the comedy section are from the 80′s, not ideal for the consumer.
The instant streaming is full of TV shows and crappy old movies. Whether the selection is better for the home delivery movies, it is a shame.
I highly recommend going with something else like blockbuster.
I liked Netflix DVD service, it is mostly good only 1 in 12 disks are broken. But I have their streaming client on my TV (HD) and during the high use evening time (5pm to 2am) it’s down load time or failure rate is unpredictable at best. It timeout constantly and although I am in a high use area it is the only app that has issues. Amazon PRIME has no issues.
Their service used to be better but it’s quality is going downhill FAST. I have 15 years of computer experience and 25 years of internet experience. Pretty sure they are too cheap to pay for bandwidth for their customers. They are nice but obviously Netflix is resting on their laurels.
In comparison with Amazon PRIME their performance is POOR. Amazon apparently doesn’t track what you have been watching and it is not possible to pick up where you left off on a series, but I new to Prime streaming video on Amazon.
You should try other streaming service like on-demand until they straighten themselves out.
the customer service is shocking unprofessional.
I can’t express the rudeness and you can just tell how angry the person is who is responding to your complaint. I will spend my money elsewhere!
If you want to be talked down to, then by all means stay with them.
I’d rather have a root canal without Novocain.
Whine, whine, whine. Netflix is the best service out there for streaming and disc rental. Are you really that lazy that you cant wait 2 days to get a movie in the mail and too lazy to put it back in the envelope and mail it back (It takes me 12 seconds to seal the envelope and put it in the mailbox. Yes, I timed myself). If you only watch 3-4 movies a month, go with Redbox or Blockbuster and get what you want instead of clogging up forums with your nonsense.
I USED TO LOVE NETFLIX FOR YEARS BUT SINCE THEY DOUBLED THEIR RATE I PROMPTLY DROPPED THEM.I CAME BACK AFTER A LONG ABSENCE TO FIND THE STREAMING AVAILABILITY HAS DROPPED OFF CONSIDERABLY(PLUS HAVING ANYTHING CURRENT).I’LL WATCH WHAT LITTLE I HAVEN’T SEEN AND DROP THEM,PROBABLY FOREVER.GET IT TOGETHER NETFLIX OR LET A ONCE GREAT COMPANY GO DOWN THE DRAIN.I’M CURIOUS,WHO WAS IT IN MANAGEMENT THAT THOUGHT THIS A GOOD DIRECTION FOR THIS COMPANY TO GO IN?KEEP A CLOSE EYE ON HIM.
Very poor selection of streaming movies. Also they had just lost Starz so the selection is going to be even worse.
I felt like I was lied to when I signed up and lied to after the price change. True that any GOOD film is available on DVD and NOT streaming. Streaming selections 99% of the time are below 3 star rating.
Because of the turn-around time, mailing is not an economical solution. I can get from Redbox or local rental store.
Unfortunately the “higher-ups” have no contact with it’s users nor do they understand the situation it is in. Compitition is getting stronger. Only a matter of time, only a matter of time…………….. Bye, bye
Netflix is stealing our money! We have not received a DVD in over TWO WEEKS. We have called Customer Service THREE TIMES & they fix the problem; we answer “satisfied” on the survey and then we still don’t get any films. I have had it with Netflix. Please bring another company on who will do a good job.
I have been with Netflix for years BUT I am not pleased that there are not controls to monitor/limit the ability for my kids to see the pictures/titles that are above their age limit. If I am watching a movie (R rated) and on the computer and the kids are getting on to see a movie like “Spider Man (cartoon)” they can see all of the other, more mature, titles that are recommended for adults. There needs to be a “create profile” like there is on the DVD que. Why not create this? It can be the same email address just a different password… how hard would that be? Come on Netflix, get with the times…
Netflix blows. Now they won’t let DVD plan members view what’s available on streaming. How in the world am I to know if I want to add/switch to streaming if I can no longer see what’s available? A completely boneheaded move.
i was at netflix menber for # years i always pay then whit at prepaid netspend car science my credit got bad i pat for my dougther to se could wcht movies at home now she is very sad that i cant had netflix because netflix wont take prepaid credit cards why they dont told me that 3 years ago ahaha shame on you netflik because now you guys doin good now dont care about you frist loyal suportes is that how you apreccitaed you long time customers shame on you netflix it woulb be another competticion that wont discriminate people that had not credit !!
Have been customer of Netflix since March 2010.
Really, really couldn’t say enough good things about this company.
Dropped to streaming only when the fees increased last year.
Now a new irritation – - -when searching titles through Roku player all titles come up; DVD as well streaming videos.
Only want to see streaming videos listed. Don’t bother listing DVDs. – - – - Maybe it’s cheaper to dump all titles than sort out streaming or maybe (Netflix) is trying to lure all back to DVD subscriptions.
It won’t work.
Sure Netflix will be bought by comcast or verizon sometime soon.
why during a movie does it dtop working and say loading please wait. but im already watching movie. it happens every 5 to 10 mins. very annoying
PLEASE TELL EVERYONE YOU KNOW THAT NETFLIX IS NOTHING BUT A BUNCH OF CROOKS. PLEASE CANCEL YOUR NETFLIX ACCOUNT AND GO TO BLOCKBUSTER. THE DIFFERENCE IS NIGHT AND DAY. YOU WILL BE VERY HAPPY YOU LEFT NETFLIX!!!! A THIEF AND LIAR IS NOTHING BUT A CROOK. CANCEL NETFLIX NOW!!
After being told twice that i had a free trial, I was charged $17+. Actually i was told i had a free trial after i had been charged and before i got the bill. A manager then told me he would make sure i was refunded the correct and full amount. NETFLIX is nothing but a bunch of crooks and should be and need to go bankrupt. They refunded half of my money and told me they could not refund the rest because their system would not allow it
The Netflix concept is great and is what everybody would love TV to be, no loud commercials interrupting every two minutes of programing, but note that I said “concept”. Yes! Netflix’s concept is good but their selection on ‘Watch Instantly’ is so limited.
I went to the library and I actually saw there all the movies I had on my queue list. Is it worth it? I don’t know. We are a culture so wrap up in TV that people look weird to you if you don’t have one, like us, but maybe for the kids to watch their favorite programs without being bombarded with commercial and to monitor the time kids spend in front of a screen and then Yes!, but only for that reason. I pay to a company to get rid of commercials….
I pay just 8 dollars for the basic service. I think that the movies Instantly to your Tv are very bad, they never have new movies , the 90% of the movies are terrible and bored. I will to cancel this service.
Netflix overcharged on monthly bill. I called and ask them to reimburse me, but to my surprise he said we cannot reimburse you because the month is over. Which makes no sense at all. I cancelled and wwill never give them my business again. I never received money back except for one month. I call that stealing. Don’t ever give them your credit card number.
with the postal service goin down the toilet, netflix should dump the dvd’s and stream everything.
Netflix streaming is old movies no one wants to see, all the good stuff is on DVD, why on earth did they hype a second rate service and then have the nerve to charge for it? I am quitting it as soon as the 30 day free trial runs out. Shame on netflix for switch and bait, their ethics are in the tpoilet.
If you want to watch something on Netflix, it’s DVD only, but don’t worry! If you check the “Similar Titles” for something like Criminal Minds (yes it is DVD only) Netflix will direct you to something like High School Musical, which is practically the same thing. Netflix may say they have crap loads of TV shows, but they count every season as a show. Wow Netflix, you barely have more Seasons than Hulu has TV shows themselves (Hulu is crap too). Good for you!
NetFlix is frustrating, the tv series are fine simply because many shows and series I missed over the years. However they seem unable to grasp the real quality movies in all genre that have been around for yearS…the quality action and drama films that are of the higher production value seems to be a serious problem…(example Borne Identity, Lara Croft, Jurassic Park etc. many R.Deniro, these movies are 5 to 10 plus years old and may only be available, maybe by DVD if at all. NetFlix updates streaming so slowly, I now alternate monthly with HULU PLUS vs Netflix every other month… and I also source new release or movies NetFlix does not have for free on various online free streaming websites like Justin.tv…..HEY NETFLIX IF YOU THINK YOU ARE….INDISPENSABLE STICK YOUR CORPORATE FINGER IN A BOWL OF WATER, THEN REMOVE IT AND SEE HOW QUICKLY THE HOLE FILLS ITSELF IN!
Without question the worst possible service. Save your money and find a film site
that actually serves customers. Technically as shoddy as it gets. Never again.
yes, netflix is a scam. they are the epitome of “Bait and Switch.” They reel you in (no pun intended) then raise their prices once you’re hooked. Like a drug dealer. They don’t care about their customers. Lastly, they also only have the *more* sought after movies on DVD ONLY! So you have to upgrade to DVD vs Streaming. What kind of company can ethically approve that? It’s truly a scam. Hidden to some. Smart consumers will be able to figure it out sooner or later. END DEPENDENCY ON THESE SERVICES! It’s only movies.
Not happy at all. Watched from my Xbox, awful service. Rebuffers, blah blah blah, can never watch anything. They kept suggesting it was my signal, which is the best possible, in the suburbs of Minneapolis, MN. It’s not my signal!!! $110,000 on a tech degree. from the best tech school in the world, it’s you guys!! Provide the service, or lose more customers!!! Duh, remove head from sphincter.
they never send the new releases. they claim 28 days. bull…more like 3 months before you will get it. i’m moving on to blockbuster. have no use for this scam. big rip off
I’ve been a Netflix member sense ’07. I’ve enjoyed it very much.
When they first started streaming video I had a slower connection speed so I never thought much for the lesser video quality. Now with a Large 55″ state of the art TV and 4 times the connection speed (Fiber) I can tell you the recent price increase is not worth it.
I never notice the pixated blocks up close before on a smaller 30 in TV, I’m sure there is times when there server is to busy to pipe it to everyone on peak time. So i was patient for months seeing that my connection speed was dedicated to the stream, even on off peak times it was seldom ever better. There compression rate makes the video suffer in vivid clarity.
The selection of available streaming video is so scarce.
Everything you want to see is “Availability Unknown” forever…
It seems to me they’ve become very greedy after their stocks did so well in ’09 $ ’10 and think we’re all hooked and will take whatever they give us.
One word sums it up, “Cancel”
Maybe after their price comes down and i know it will, I’ll re-join.