Netflix Reviews and User feedback

64 Comments For This Post

1. Ramo Says:
   January 20th, 2010 at 8:34 am

   I like their “instant viewing” feature, but they really don’t offer any good movies to stream on your computer. The 3 movies at the top of our queue have been sitting there for well over a month with a “very long wait” availability status. Absolutely unacceptable. They simply need to buy more of the newer, more popular releases. This is a market ripe for competetion…

2. Laverne Says:
   January 23rd, 2010 at 12:02 pm

   I recently purchased a roku box to instantly watch movies on my TV. I spoke with a representative from netflix before ordering from roku.com. I was very disappointed to find out that only a selection of older movies are offered and the quaility of the movies are horrible. So I contacted customer service at netflix the representative told me “It’s not an all you can eat buffet”, you still have to pay to watch the new releases or wait for them to send them in the mail. I do not recommend the roku box or using netflix watch instantly on your TV. The claim of watching any movie anytime is bull.

3. Doug Says:
   January 30th, 2010 at 9:01 pm

   I tried the “risk free trial”. I got three movies, one at a time. All three were damaged. The first was unwatchable for about 15 minutes, we suffered through it and sent it back. The second was better, only about 10 minutes was interrupted. The third was unwatchable from about 10 minutes on.

   I give up. I know that I can send it back and get a new one in about 2 or 3 days. But zero for three is not a good average,

   I cancelled the service and wanted everyone to know about it.

4. Jill Says:
   April 7th, 2010 at 11:54 am

   I’ve been a member since 2004. Don’t know why. They chronically disappoint us. Movies take too long, we are the last to get anything of value, at least 1/3 of them are cracked or skip or have problems that require immediate cleaning.

   I think it’s ridiculous that the bigger package you buy and the longer you’re a member, the more you get mistreated and go to the end of the line. So I’m out there searching for an alternative. I’m finally getting fed up.

5. Peyton Says:
   April 20th, 2010 at 8:50 am

   Laverne –

   Thanks a ton for your post! I was considering buying a new HDTV that has the ability to stream Netflix stuff wirelessly built into it. Of course, that functionality adds about $200-$300 to the cost of the TV, and I’d only be doing it if I could inexpensively stream stuff via Netflix.

   Now you tell us the truth about the Netflix streaming! A limited selection of older stuff, new releases aren’t included, etc. And the Netflix rep tells you “It’s not an all you can eat buffet”! That’s classic! Their ads certainly don’t give you that impression!

   Thanks for saving me a ton of money, both by not buying the streaming TV nor subscribing to Netflix! I’ll spend the money I saved buying a bigger HDTV and renting the occasional $1 movie from Redbox.

6. Galasso Says:
   July 7th, 2010 at 3:04 pm

   Netflix initially was outstanding – fast service and good quality on the three at a time unlimited number of DVD’s per month. Recently the quality of the DVD’s has gone way down. I have received as many as three or four in a row that are unplayable.

7. Blobby Says:
   September 3rd, 2010 at 11:36 pm

   I’ve used Netflix since 2005. My overall experience can be divided into two periods: before and after 2008: before was initally fine, and then, like some people tell above, they started pacing my deliveries to keep the overall numbers down. I was about to drop them, when in 2008 sometime, almost overnight, this problem disappeared: now they ship very quickly, and even if they don’t have a disk I ordered handy, they ship it from somewhere else *in addition* to my regular dose, so I really never end up with fewer (overall) videos due to some dvd’s unavailability. Broken/damaged disks do happen but very rarely, and then Netflix are very nice about sending replacements: again, these replacements go in addition to the regular doseage, so at least practically, this is not a problem. And again, in these five years this happened really only a few times. What does piss me off is how they drop their so-called “community features”. I don’t care for “friends” etc., but now they’ve even discontinued reviewing! Yep. You will no longer be able to post a film review on that site. This, in my view, is crossing the line.

8. Sarah Says:
   October 25th, 2010 at 8:16 am

   Netflix is an outstanding company. Not only do I like having movies delivered to my house, but the Watch Instantly option is phenomenal. There are so many choices of things to watch instantly – documentaries, foreign films, television, classic movies, and new releases. I recently had a problem with the streaming feature, and Netflix offered me a small credit to my account… completely unsolicited! If there is a DVD on my queue that my local center does not have available, they will ship it from another part of the country, and send me another DVD from my queue for free. It is no wonder that Netflix has put brick-and-mortar movie rental out of business. The service, price, and product quality is top tier.

9. Love Songs · Says:
   November 3rd, 2010 at 3:03 pm

   teh movie rental business in our area is dropping because most pople like to watch movie online these days ‘

10. Ramon Says:
    November 7th, 2010 at 1:05 pm

    I’ve had Netflix for sometime now.I once cancelled and returned to get old movies and musicals. The problem I see with Netflix now (and before)is the “SAVE”
    option. I have saved old musicals and ended up removing them because availability is unknown.In other words I have never saved and finally got it. Please, Netflix why lie to your customers?

11. gloria Says:
    December 1st, 2010 at 11:06 am

    cancel my account

12. Ron Says:
    December 13th, 2010 at 1:58 pm

    I was fortunate enough to review netflixs that a friend had, i will not waste my money on a on line service that offers nothing but crap. there are no movies worth watching or enough to keep interest for very long. this is by far one of the worst services i have ever come across. dont waste your money with netflixs

13. Amanda Says:
    December 15th, 2010 at 12:14 pm

    Netflix needs to add a more better selection of movies that we can watch online… If I wanted to watch a DVD I would go to blockbuster, They have Disney movies but u have to wait for them to be delivered… It is like false advertisement it says movies just a click away…Yeah just a click away and then wait 3-4 days for them to ship it… I searched a lot of movies on there that I wanted to watch and about 98% of them were DVD only… That is annoying and a waste of money and time… They need to step up their game and add a better movie selection!

14. Nick Says:
    January 6th, 2011 at 1:00 pm

    People, what do you want for $9.99 a month? Less than Showtime or HBO. My kids get to watch the ‘pulp’ they want through their PS3, and I watch movies either streaming, or I get my DVD in a few days. Folks want better selection go to Walmart and buy the new releases for $24.99 each, me I am happy waiting a while and getting a huge number of films for ONLY $9.99, costs more than that for one person to see one movie at the theatre!

15. dar Says:
    January 6th, 2011 at 2:21 pm

    I tried their service before when they only had their mail service. I canceled when a noticable delay and quality occured after a short period of time. I decided to try them again when they introduced their online plan. Worked fairly well during their trial, but now that I am a paying customer what a dissapointment. They advertise 100,000 movie titles available. Where are they? When I try to search the same old titles come up over and over again. Many are of poor quality and sound. I think they use there constant surveys as a way of profiling the customer and purposly restict the number of movies available to watch!!

16. Deb Says:
    January 16th, 2011 at 8:54 am

    Netflix had my card on file and charged it each month. My credit card company upgraded me and I believe I provided Netflix with the new card number. They tried putting through my old number and it failed. They put my service on hold without contacting me first, even though this is probably their error. I called to find out what the problem was. We had trouble identifying it and, when we figured out what it was, I provided them with the new card number again. The customer service representative said that she was putting the request through and I should have service in 15 minutes. Two hours later, I still did not have service. It turns out she was supposed to ask me for the security code on the back of the card. I asked why they did not call me back when they realized they forgot this information. I was told they cannot make outgoing phone calls. HOW ***. It was their mistake and I spend all morning trying to fix it. Since I had to pull it out for that phone call, I lost the card and had to run around the house searching for it. The supervisor I was on the phone with could not be bothered to wait for me to look for the card, even though it was their fault I had to take the card out a second time. Then, to top it off, not a single person offered to comp me for my troubles.

17. JBalnce Says:
    March 6th, 2011 at 5:46 pm

    My only complaint is that the ‘Play Instantly’ selection is really bad, but it makes you feel as if you could watch many movies. They thrive on that illusion. Luckily it gives me time to do other things.

18. Sarah Says:
    March 24th, 2011 at 7:56 am

    I really can’t say enough good things about Netflix. They really know how to take care of their customers, and I love their selection of movies and tv episodes. Great company.

19. Kathe Says:
    April 3rd, 2011 at 12:33 pm

    I tried Netflix for the one month free trial. The movies/tv shows we watched via streaming through our laptop worked perfectly. The dvd’s we received in the mail were not as good. So far we have had 5 dvd’s over a 3 week period. Four out of the five had skips that made the movie hard to watch. If you had not seen the movie before, these skips were significant enough to make it difficult to figure out what happened. (FYI – we cleaned each DVD before we played them to be sure.)
    I am glad we had the option to try the service first. We don’t find what is offered for streaming to be of enough interest to continue the subscription, however you may.

20. Daveenajh Says:
    April 12th, 2011 at 8:09 pm

    sometimes, netflix is really anoying. please exuse typos, i just moved from india. but sometimes, watching streaming stuff is hard becuase it will stop to buffer every 5 mins. but everything else works wonderfuly, and netflix is great.

21. Dan G Says:
    May 10th, 2011 at 1:13 pm

    A big issue I have with Netflix is the overwhelming selection of movies I haven’t really heard of. I don’t want to waste my time watching something that might be crap. Apparently there are a ton of podcasts about this sort of thing. Almost all of them are American so they don’t always review movies that are available to Canadians, but I found one called the Netpix Podcast that reviews movies available to Canadian Netflix subscribers. I highly recommend it, but if anyone finds any other decent podcasts, let the community know!

22. Angie Says:
    May 12th, 2011 at 12:53 pm

    I’ve been using Netflix for 5 years, and I love it, except for:
    -no way to contact Netflix with comments
    -Netflix should supply ‘good’ long-standing customers with a disk cleaner. A lot of the disks I get are unplayable, dirty, damaged, and I shouldn’t have to bear the cost of cleaning/repairing them.
    -”save” feature is useless.

23. Paul Says:
    May 17th, 2011 at 12:14 am

    I’ve used it for their ‘watch instantly’ streaming features only. I’m not all that impressed. Their selection of titles is pretty good, but they likely won’t have your favorites. I’ve streamed videos to my PC, my Samsung TV, my Wii and my PS3. The streaming is pretty responsive on all systems and has a really good user interface. The quality however is subpar. The contrast is dull and the pictures are often blocky. Even the ‘HD’ quality are inferior to Betamax video tapes. I think you are much better off torrenting good titles for free.

24. Wedge Says:
    May 20th, 2011 at 10:24 pm

    I have been using them for Blu Ray rentals for three months now. We average two to three per week on the minimum plan. This part is awesome and I love it.

    Streaming however is another issue. I have a Cox High speed internet system and average around 12mbps download speed all day. Yet both HD and SD movies stream inconsistently. I’m running this thru a brand new Sony Blu Ray. It streams other services fine. We have watched netflix movies that will play the first half fine and then the second half it stops and says loading on average about once per minute. Both in SD and HD so it wasn’t the size of the source material. Naturally this was unwatchable. We started THE PRINCE OF PERSIA and it was so blurry we stopped it. Sadly I bought the blu ray player to stream netflix and now I plan to abandon streaming their services and only rent the blu rays.

    Finally, there was also a lot of picture jitter when the camera would pan across a scene or when the camera was stead but objects like a car drove slowly across the scene.

    I can not recommend netflix streaming but the rentals are a good deal.

25. John Says:
    May 22nd, 2011 at 9:55 pm

    They will not remove anyone’s account information from your servers if asked. This should be stated in their terms of service right up front. What If you have a break in on their server. Do not tell me your server can never be hacked. That’s what Play Station said. I want my complete ID email address and credit card information removed from Netflix. I want conformation that this has been done. I never would have signed up had I known that Neflix will never delete My information. The site says I’m able to cancel online24/7 and that’s an outright lie. They send me an email saying they removed my info as i asked but they will not and did not.

26. Rosanna Says:
    May 30th, 2011 at 12:34 am

    I have subscribed and unsubscribed many times over the years (for various reasons) and never had an issue with Netflix. In fact, I think… if only other companies were as good about this sort of thing (Blockbuster is also good about this).
    I, personally, love the streaming feature. They aren’t usually the first run features; but there are hundreds of movies to chose from and you’re going to discover some gems you may not have discovered otherwise. The beauty is..it’s unlimited…if you don’t like it, try another. The quality is not always the best; but with my just over the minimum requirements computer…it is satisfactory. And if you like Indies and foreign; it’s a great selection.
    I have no interest in torrenting new movies with viruses. The ability to rent the newest and stream others for such a low monthly cost works well for me.

    The occasional damaged DVD happens. It would be nearly impossible for it not to.
    It’s going to happen no matter who you deal with.

    The only real neg reviews I agree with is the habit of putting the higher volume DVD plans a step behind the lower. But everyone does this.

    All in all, I love Netflix. It’s not perfect but nothing is. I’m happy.

27. Matt Says:
    June 12th, 2011 at 3:20 am

    I am hard of hearing and its been about 2 years since i have been watching netlix on demand. my parents have been paying for it, otherwise i would not be watching it. NETFLIX has been saying for months that they have been working on the subtitles for the movies and honestly there have been some improvements but not a whole lot. most especially in the horror dept. my girlfriend loves horror movies but about 99% of the movies do not have subtitles even though there is an subtitle option. we are like ooh, subtitle options, but no. it says none with a check mark. I consider this a tease like any other guy if the above related to them. Seriously, IF THIS IS NOT FIXED THEN I AM ONE LESS CUSTOMER THEY WILL HAVE!!!!!!
    DONT SAY YOU HAVE IT IF YOU DO NOT HAVE IT!!!!!!!!!!!! hopefully you will get your head out of your asses and fix the problem!!

28. John Says:
    June 12th, 2011 at 9:32 am

    Netflix is a big scam. I registered to use the service today for the first time ever (my teenage daughter registered before using our info without our permission, and we canceled the account a while back). and they let me input all of my information, then promptly denied us the free trial. They could have done this at the beginning, but were very misleading in doing it at the end hoping we’ll just sign up and pay. We are very affluent and have no trouble paying the 10 bucks a month if there is a decent selection of movies, but we will not be scammed into it using these tactics. Now I’m glad we weren’t able to get a free trial. Just learned from neighbors that their discs are scratched half the time and the streaming videos are very limited.

29. Mike Says:
    June 26th, 2011 at 10:12 am

    Got Netflix for streaming. If you think it rocks you apparently don’t get out much. Total, absolute waste of my time to even connect my box to the Internet! There are precious few movies available for streaming, and don’t even think about streaming something newer than 4 or 5 years old. I saw a “new release” listed that I took my daughter to see when she was 8 years old…that was 14 years ago!! Glad they offer a free trial! WHEW!! I was a Netflix subscriber for nearly 30 minutes. That has to be a record!

30. Matt Says:
    July 7th, 2011 at 8:28 pm

    Lousy experience. Streaming movies are all old, and to bump up the numbers under “New releases (movies),” they list tv shows. Then the same movies under the TV section. It’s just to bump up the numbers and how many titles you see. Total scam. I agree that the “new releases” are all old. They say they are trying to go 100% streaming soon. If so, good luck seeing anything you like. The search yields nothing either. One last thing: Good luck giving them feedback. You can’t email the company about your account. I just tried and you can only call. Currently they have a 15 min wait for a rep. Exactly how all American companies are getting; too big, no service, and less quality.

31. Robin Says:
    July 12th, 2011 at 10:25 pm

    Just got word, they’re changing their pricing plan. Used to have streaming unlimited with however many discs you take. NOW they’ve split the two up and increased the price. The same plan just went up $5 per month, or you can go with just discs or just streaming.

    problem – THE STREAMING IS NOT CURRENT MOVIES. NEW RELEASES ARE ON DISCS NOT STREAMING SO DON’T BE FOOLED INTO THINKING YOU’RE GETTING CURRENT STUFF. TV shows can be had streaming, not all of them however.

    Basically in short, to keep my current plan, it’s a THIRTY PERCENT PRICE INCREASE.

    Other than that, I’ve been a long time user of netflix and have never had problems with them. It’s RARE to get a disc thats unplayable and they resolve easily on the website and send out another right away while you send the bad disc back. Turnaround is FAST, has gotten better since they’ve been openingh up more distribution centers.

32. Rachel Says:
    July 13th, 2011 at 3:55 pm

    My husband and I have had Netflix for about eight months, and we both really enjoy having it. Before we got Netfllix, we had cable television, yet neither of us hardly watched it. So, we decided to give Netflix a try. At $9.99 a month, we are able to instantly stream a selection of movies, television shows, and documentaries through our Wii (which we primarily use for this purpose), or we can also have DVDs delivered to our house via the mail system. We have had some trouble with the actual DVDs playing correctly. We, therefore, try to stick only to the streaming videos. Sometimes it is frustrating that something we want to watch is “DVD only,” but, in those cases, we can simply go out and rent the movie. Other times, it’s nice just to sit down and scroll through the instant selection and find something non-specific to watch. And Netflix sure cuts costs, too: we always turn in our rentals late and have fees for one movie that equal two months worth of a Netflix subscription. Not to mention cable costs are out of this world.

    I might be more disappointed with Netflix if I were a person who kept up with and watched all the new television and movie releases; however, I’m not that person. I scroll through Netflix and think, “Jeeze, I thought of seeing that forever ago when that came out. I think I’ll watch it.” Or, “I remember really liking that movie ages ago, I’ll watch it again.” Also, Netflix always has a ton of great documentaries. I’ve watched numerous that I’ve been able to use for research papers. It’s so nice to have that kind of research at my fingertips!

    All-in-all, Netflix has been great for my and my husband’s tastes. The only big complaint is that sometimes we will pause a movie/show/documentary, and then when we come back to finish it the next night it’ll no longer be available except by DVD only. Not cool. I wish that there was some feature to at least keep “in progress” shows on personal accounts until finished. Alas, my household still loves Netflix and is pleased that we can search for and watch commercial-free material at our own leisure for only $9.99 a month. We’ll take it.

33. Ryan Says:
    July 16th, 2011 at 1:33 pm

    I used netflix for one year and I was happy with it, for $9.99 a month it was great. The DVD’s came on time and all the DVD’s played ok. I only had one DVD that played not so good. But, I have just got a email from Netflix talking about Price Change and New Plans. Reading the email, it was talking about price is going to change to $15.98 a month. It is not worth it $15.98 to me, so I cancel netflix. Below you can see the email:

    We are separating unlimited DVDs by mail and unlimited streaming into two separate plans to better reflect the costs of each. Now our members have a choice: a streaming only plan, a DVD only plan, or both.

    Your current $9.99 a month membership for unlimited streaming and unlimited DVDs will be split into 2 distinct plans:

    Plan 1: Unlimited Streaming (no DVDs) for $7.99 a month
    Plan 2: Unlimited DVDs, 1 out at-a-time (no streaming) for $7.99 a month

    Your price for getting both of these plans will be $15.98 a month ($7.99 + $7.99). You don’t need to do anything to continue your memberships for both unlimited streaming and unlimited DVDs.

    These prices will start for charges on or after September 1, 2011.

    You can easily change or cancel your unlimited streaming plan, unlimited DVD plan, or both, by going to the Plan Change page in Your Account.

    We realize you have many choices for home entertainment, and we thank you for your business. As always, if you have questions, please feel free to call us at 1-888-357-1516.

    –The Netflix Team

34. Scott in Oregon Says:
    July 24th, 2011 at 6:54 pm

    I’ve had Netflix for about 2 years now. Up until now, I have really enjoyed it. I thought it was a great company, and a great deal. But now…
    Here’s what happened: Became unemployed 3 months ago, and last month, my checking account went dry. So i lost my Netflix for July. That didn’t stop them from trying to run my debit card, but that’s not the point here. Anyway, became re-employed, and re-started my membership on July 23rd. I was curious when i would be billed next, so i looked at my account. They were going to charge me another $9.99 in a week! That was a bit absurd, and I decided I could do without Netflix for the time being, so instead of waiting until July 31st to cancel my membership, I cancelled it now, July 24th. Since I just paid $9.99 yesterday for a month’s membership-to last ONLY 8 days!-I figured I’d still have a week of viewing. Not so. they cancelled my access immediately. Now, that sucks on multiple levels.
    To their credit, I called in to complain, and was told immediately and politely that the charges to my card would be reversed. Awesome! But actually, I have a problem with this because the ONLY WAY to contact them is by phone. there is no way to e-mail them or chat on-line to give feedback, lodge complaints, etc. Added all together, plus the upcoming rate hike in September, I have decided to not buy Netflix’s service any more

35. GG Says:
    August 2nd, 2011 at 8:51 pm

    I really dont watch many movies, but love the older ones, I went to watch American graffetti with my daughter, and it was unavailable, so we picked Titantic and it was unavailable, Pretty in Pink it also was unavailable, then went for JAWS also unavailable, how about Scarlett ? also unavailable, thought we would watch A THRILLER MOVIE The Birds, also unavailable, Grease unavailable,!! we have this on line, through our Wii system, very disappointed, very limited movies, nothing i really care to see I may cancel, Is there any other such a place who offers movies like netflix, that may have more of a selection? if not, someone should start one!

36. GG Says:
    August 2nd, 2011 at 8:56 pm

    wow, im reading the price may go up ? I will have to cancle for sure, between the cox cable bill and that, in a recession,

37. ex-nexflix' customer Says:
    August 3rd, 2011 at 7:36 pm

    I was a nextflix user. They play all old moves. Every now at the you may get a movie from 2010. The rest of them are older and I have seen them many times. It is not worth the money, we switched to dish and they have free movies you may watch on a special channel that is not charge. The best thing of all with this is as soon as they are released on dvd, you can watch them for free on dish. So in other words netflix sucks and loved taking your money. Don’t fall for this scam.

38. Tyco Says:
    August 5th, 2011 at 7:21 pm

    I switched to the instant stream plan and I am extremely unhappy with the service. Nothing is available for watching! All of the instant movies are old. I am really considering canceling my membership all together.

39. Susan D Says:
    August 27th, 2011 at 11:07 am

    Netflix is fast and convenient. It used to be a lot better when it started because the DVDs were new. Now, they are old, if you want to watch one from a few years ago. The major thing wrong with the service is that they have NO Quality Control. I’ve received a few DVDs that play about half the movie, then become jumpy and stop intermittently. This is Totally unacceptable ! Yet it seems to persist. It does not take rocket science to check the quality of DVDs.

40. Laura Says:
    September 19th, 2011 at 10:23 am

    We just bought Netflix that streams instantly via your DVD player. HUUUUUGGGGEEEEE waste of money. Really. The selection of movies and t.v. shows is shockingly limited, and there are at least a few problems with the service every time we try to watch something. Save your money – go to a movie store!

41. Paul Says:
    September 25th, 2011 at 12:00 am

    I just started the free trial for streaming on my PS3 about an hour ago and already i know im not going to be paying for this service, they only have about 75 titles and that is INCLUDING the series!! That’s not all, the movies they do have are about 5 years old, the newest ones! Also about 10 movies ive never in my life heard of and are titles in spanish and for some weird reason all my series are also in spanish audio even though the English box in audio is checked!! than god they give that 30 days trial… reaally disappointed

42. alex Says:
    September 30th, 2011 at 3:36 am

    Red box people!

43. Yulia Says:
    October 1st, 2011 at 5:18 am

    Its easier to have the online access to movies if you are gonna do it. Someone or another they always get something messed up. I did find this website and it has been good. I just download everything and then download it onto a disk to watch on tv.

44. Sha Says:
    October 1st, 2011 at 4:39 pm

    I like netflix instant watch selection and the free trial. Thats about it. Their selections of movies are CRAP. Every movie i search for i have to get the dvd. I feel if you are going to have an instant watch option, make it more useful. They barely have any good movies to watch instantly. Im only a member for the free trial. Paying is absolute NONSENSE, you can watch all the movies netflix have on their site for FREE on letmewatchthis.com and i would say they have a WAY better selection. They even have the new movies available to watch.

45. haHA HA !!! Says:
    October 10th, 2011 at 1:48 pm

    Netflix stock, which was in the $300 range in July, dropped by nearly $200.

    look at this sh it

46. twokelya Says:
    October 11th, 2011 at 6:12 pm

    Streaming is a great idea, but the selection Netflix has is is horrible. One night I searched through 22 movies that I like only to find that they didn’t have one single one of them available. The movies were popular movies that should be staples on a site like this. Whats up Netflix? Cant you improve your selection? Still going to blockbuster, they have what I need when I want to watch it, don’t need to wait days for it to come in the mail, Or waste my time searching only to find an image of the move not available. Two thumbs down, call me when you have some movies to watch.

47. Nics Says:
    October 19th, 2011 at 1:25 am

    By the way; Netflix vs 1channel.ch… Absolutely no contest!!!!

48. Joey Says:
    October 25th, 2011 at 12:36 pm

    Does anyone ever mention the fact that you can go to one of dozens of Rebox machines, probably in everyone’s area, and RENT NEW RELASES, NOT MOVIES FROM THE GOLDEN AGE OF HOLLYWOOD???!!!

49. Maria Says:
    November 4th, 2011 at 4:57 pm

    crappy movies , half in different languages , can’t take off the foreign subtitles and most movies are NOT in HD

50. Angela Says:
    November 6th, 2011 at 1:29 pm

    I am highly disappointed in netflix. We signed up for a free trial about a year ago, and enjoyed it. The instant streaming was nice but the selection was pretty quaint. But that was ok, since it was free right? So we cancel it not wanting to spend 8 bucks a month on one movie out at a time, and hoping that we don’t have to wait for it too long in the que. So recently they sent me another email telling me that I get another free trial. We’re like “wow” that’s cool. It states clearly in the email that I am eligible for a free trial, they want me to come try them again for free, for a month.I click the link, sign up again, and enjoy another free month. About the middle of the month I notice a charge has been taken out of my account for 8 dollars. I didn’t do anything about it at the time because I knew that before they put a hold on my account just to make sure it was active so I let it go until I cancelled it. So when my trial was up and I had cancelled it, I noticed the pend had be deducted and I was 8 bucks shorter than before. I call them and tell them and they say I’m not eligible for a free trial. So if that was the case why send me an email? We ask. ” Your only eligible for a free trial if your account is a year old”. So why send me the email?? With an expiration date?! That is very shady netflix. I do not recommend them for their unprofessional approach to their customers. You would think with the struggle and competition they have now they’d try to be more appeasing to their customers, but no. I was not refunded or offered any kind of promo. Just a “sorry” and a “read the terms of use”. It’s too bad that on the fine print of email, it said I was eligible as well. Looks like were sticking with blockbuster online and not turning back. I usually try to give the company I’m having problems with the benefit of the doubt, looks like they lost out on that this time.

51. Tom Says:
    November 10th, 2011 at 10:20 am

    I’ve been a Netflix member sense ’07. I’ve enjoyed it very much.
    When they first started streaming video I had a slower connection speed so I never thought much for the lesser video quality. Now with a Large 55″ state of the art TV and 4 times the connection speed (Fiber) I can tell you the recent price increase is not worth it.
    I never notice the pixated blocks up close before on a smaller 30 in TV, I’m sure there is times when there server is to busy to pipe it to everyone on peak time. So i was patient for months seeing that my connection speed was dedicated to the stream, even on off peak times it was seldom ever better. There compression rate makes the video suffer in vivid clarity.

    The selection of available streaming video is so scarce.
    Everything you want to see is “Availability Unknown” forever…

    It seems to me they’ve become very greedy after their stocks did so well in ’09 $ ’10 and think we’re all hooked and will take whatever they give us.

    One word sums it up, “Cancel”

    Maybe after their price comes down and i know it will, I’ll re-join.

52. pat Says:
    November 10th, 2011 at 11:28 am

    they never send the new releases. they claim 28 days. bull…more like 3 months before you will get it. i’m moving on to blockbuster. have no use for this scam. big rip off

53. Tyler Says:
    November 11th, 2011 at 1:19 am

    Not happy at all. Watched from my Xbox, awful service. Rebuffers, blah blah blah, can never watch anything. They kept suggesting it was my signal, which is the best possible, in the suburbs of Minneapolis, MN. It’s not my signal!!! $110,000 on a tech degree. from the best tech school in the world, it’s you guys!! Provide the service, or lose more customers!!! Duh, remove head from sphincter.

54. mika Says:
    November 12th, 2011 at 8:07 pm

    yes, netflix is a scam. they are the epitome of “Bait and Switch.” They reel you in (no pun intended) then raise their prices once you’re hooked. Like a drug dealer. They don’t care about their customers. Lastly, they also only have the *more* sought after movies on DVD ONLY! So you have to upgrade to DVD vs Streaming. What kind of company can ethically approve that? It’s truly a scam. Hidden to some. Smart consumers will be able to figure it out sooner or later. END DEPENDENCY ON THESE SERVICES! It’s only movies.

55. Stefan Kanfer Says:
    November 24th, 2011 at 7:17 pm

    Without question the worst possible service. Save your money and find a film site
    that actually serves customers. Technically as shoddy as it gets. Never again.

56. Stevon Says:
    November 25th, 2011 at 3:29 pm

    NetFlix is frustrating, the tv series are fine simply because many shows and series I missed over the years. However they seem unable to grasp the real quality movies in all genre that have been around for yearS…the quality action and drama films that are of the higher production value seems to be a serious problem…(example Borne Identity, Lara Croft, Jurassic Park etc. many R.Deniro, these movies are 5 to 10 plus years old and may only be available, maybe by DVD if at all. NetFlix updates streaming so slowly, I now alternate monthly with HULU PLUS vs Netflix every other month… and I also source new release or movies NetFlix does not have for free on various online free streaming websites like Justin.tv…..HEY NETFLIX IF YOU THINK YOU ARE….INDISPENSABLE STICK YOUR CORPORATE FINGER IN A BOWL OF WATER, THEN REMOVE IT AND SEE HOW QUICKLY THE HOLE FILLS ITSELF IN!

57. J.T. Says:
    November 27th, 2011 at 12:59 pm

    If you want to watch something on Netflix, it’s DVD only, but don’t worry! If you check the “Similar Titles” for something like Criminal Minds (yes it is DVD only) Netflix will direct you to something like High School Musical, which is practically the same thing. Netflix may say they have crap loads of TV shows, but they count every season as a show. Wow Netflix, you barely have more Seasons than Hulu has TV shows themselves (Hulu is crap too). Good for you!

58. Jon Says:
    December 3rd, 2011 at 8:53 am

    Netflix streaming is old movies no one wants to see, all the good stuff is on DVD, why on earth did they hype a second rate service and then have the nerve to charge for it? I am quitting it as soon as the 30 day free trial runs out. Shame on netflix for switch and bait, their ethics are in the tpoilet.

59. ric Says:
    December 6th, 2011 at 5:57 am

    with the postal service goin down the toilet, netflix should dump the dvd’s and stream everything.

60. ina Says:
    January 3rd, 2012 at 5:42 pm

    Netflix overcharged on monthly bill. I called and ask them to reimburse me, but to my surprise he said we cannot reimburse you because the month is over. Which makes no sense at all. I cancelled and wwill never give them my business again. I never received money back except for one month. I call that stealing. Don’t ever give them your credit card number.

61. diego Says:
    January 8th, 2012 at 2:03 pm

    I pay just 8 dollars for the basic service. I think that the movies Instantly to your Tv are very bad, they never have new movies , the 90% of the movies are terrible and bored. I will to cancel this service.

62. Jess Says:
    January 10th, 2012 at 9:10 am

    The Netflix concept is great and is what everybody would love TV to be, no loud commercials interrupting every two minutes of programing, but note that I said “concept”. Yes! Netflix’s concept is good but their selection on ‘Watch Instantly’ is so limited.
    I went to the library and I actually saw there all the movies I had on my queue list. Is it worth it? I don’t know. We are a culture so wrap up in TV that people look weird to you if you don’t have one, like us, but maybe for the kids to watch their favorite programs without being bombarded with commercial and to monitor the time kids spend in front of a screen and then Yes!, but only for that reason. I pay to a company to get rid of commercials….

63. JUBLATEE ONEAL Says:
    January 19th, 2012 at 2:07 pm

    After being told twice that i had a free trial, I was charged $17+. Actually i was told i had a free trial after i had been charged and before i got the bill. A manager then told me he would make sure i was refunded the correct and full amount. NETFLIX is nothing but a bunch of crooks and should be and need to go bankrupt. They refunded half of my money and told me they could not refund the rest because their system would not allow it

64. JUBLATEE ONEAL Says:
    January 19th, 2012 at 5:39 pm

    PLEASE TELL EVERYONE YOU KNOW THAT NETFLIX IS NOTHING BUT A BUNCH OF CROOKS. PLEASE CANCEL YOUR NETFLIX ACCOUNT AND GO TO BLOCKBUSTER. THE DIFFERENCE IS NIGHT AND DAY. YOU WILL BE VERY HAPPY YOU LEFT NETFLIX!!!! A THIEF AND LIAR IS NOTHING BUT A CROOK. CANCEL NETFLIX NOW!!

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