If you have ever rented DVD or movies online, then you should be aware of NetFlix or BlockBuster. Both Netflix and Blockbuster provide online dvd rental service to its subscribers. Both the services maintain a huge selection of movies and latest releases and offer DVD rentals via mail & online streaming.
What is NetFlix DVD rental service?
Netflix was founded in 1997 when it offered customers the option to rent DVD’s on a per DVD charge basis. The DVD was sent to the subscriber by mail with a $2 postage charge.
This model was later change by Netflix to a monthly subscription model where the subscriber was charged on a monthly basis for a certain number of DVD’s per month. The online scubscription provides huge benefits to the customer where there is no additional charge like the lates fees, shipping or handling charges.
This model made Netflix a popular choice among subscribers. Netflix’s success in online DVD rental service has prompted other players to start such rental services. This includes online services from Walmart, Amazon.com etc. Other major players like Blockbuster also moved from instore video rental to online video rentals.
How does Netflix rental service work?
With Netflix, you are allowed to create a order list or a wish list of DVD’s that you would like to order from NetFlix. Netflix then sends the DVD’s from the order list via postal mail through their shipping points.
Since there are no late fees nor any other charges for the rented DVD’s, you are allowed to keep the DVD for as long as you wish. The next DVD will only be shipped to you once you return the first DVD. After receiving the DVD from you, netflix will then ship the next DVD from your order list.
In addition to dvd rentals, Netflix also provides a ‘Watch Instantly’ feature. This feature allows you to stream dvd quality movies and television shows instantly on the internet. This feature largely depends upon the internet connectivity and may not be exicting for those with low speed internet.
All subscribers, except those on the $4.99 plans, are provided with this feature and allowed unlimited access to the streaming media.
Currently Netflix offers more than 100,000 titles in their rental plans while you get about 12,000 choices for the streaming media.
Netflix DVD Rental Plans & Costs
Netflix currently offers 4 different plans to select. Three plans are the unlimited plans while one of the plans is a limited plan with restrictions.
$8.99 a month plan
The $8.99 plan allows you to select 1 DVD at a time. But you can rent out unlimited DVD’s in the month. Additionally the subscriber of this plan is allowed unlimited access to the ‘Watch instantly’ streaming media.
$13.99 a month plan
This plan allows you to rent 2 DVD’s at a time plus you get unlimited access to the watch instantly streaming media.
$16.99 a month plan
This plan allows you to take 3 DVD’s at a time plus you get unlimited access to the watch instantly streaming media.
$4.99 a month
This plan allows you to rent only 1 DVD at a time and gets you 2 hours of streaming media.
Netflix Scam & User Feedback
Netflix is an industry leader in online dvd rentals and like other rental services, does not have a fine print with the subscriptions.
But Netflix does have a policy which gives priority shipping to customers who rent fewer DVD’s per month. Subscribers who order higher volume of DVD’s each month may see some delay in shipping or even their selections delayed.
Lot of users also complained that the netflix unlimited plans are not really unlimited and should actually be called ‘Slightly unlimited’ plans. It is claimed that Netflix throttles the rental queues.
Subscribers categorized as ‘high volume users’ are pushed to the end of queues for movie rentals. Netflix also delays shipping DVD’s to such high volume users.
Netflix Free Trial Offer
Netflix offers a free 2 week membership where you can try the subscription with Netflix. You are allowed to order the DVD’s during the free trial.
You can cancel your subscription anytime during your 2 weeks and you are not charged. The subscription is automatically activated in case you do not cancel the trial subscription.
Some of the users do not cancel their trial offer & later complain about Netflix charging their cards automatically. The free trial offer is provided so that you can evaluate the quality of service as well the get to know Netflix subscriptions.
Overall Rating for Netflix
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User Opinion & feedback
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Instant viewing (video streaming) feature for watching movies on your computer or supported TV connected device. Superior movie search engine and recommendations. Faster DVD arrival times (in my experience)
Low volume / less frequent subscribers are given priority, which means that frequent exchangers might be “throttled”. Instant Viewing selection is limited
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NETFLIX IS THE WORST SERVICE
I never used such a bad movie website, only old movies. They continued to charge me even though I did not use the service anymore. The customer service was extremely bad when I needed to cancel my account. NETFLIX IS THE WORST...
Netflix is Terrible!
I noticed most of the movies in my Blockbuster queue were "Extremely High Demand" which means they will never come, so I cancelled and switched to Netflix. BIG MISTAKE! Of the top 100 movies in my Blockbuster queue, exactly 3 (THREE!) were available for streaming on Netflix. Don't waste your money.
I was a Netflix subscriber for several years and I really liked their service. Then they decided to split their DVD and streaming services, which essentially doubled their pricing from what is used to be. I canceled my subscription almost immediately. I work in the retail industry and I understand that sometimes price increases are necessary in order to maintain profit margins, but I think Netflix simply got greedy. They figured their service was so popular that they could do whatever they wanted and people would stay (see: Qwikster). Looks like they were wrong.
I signed up for amazon prime. They are cheaper than netflix - $79/year, which is $6.58 per month compared to netflix which is $7.99. Aside from their streaming library you also get free shipping on most purchases you make from amazon as a prime member. The free shipping alone makes the membership worthwhile.
Just to clarify, I don't work for amazon or anything. I'm just a satisfied amazon customer and I really hate netflix.
Netflix - biggest scam out there
People - beware of the scam Netflix are operating. I purchased a 12 month subscription on November 18th for my step son for his birthday. However, before he could use the gift, another credit card had to be provided so that they have something on their books when the subscription comes to an end. This is NOT explained at the time of purchase and only comes to light once you have paid.
I refused to do this because I had purchased it on the understanding that it was a 12 month GIFT subscription and cancelled the subscription within 12 hours of purchasing the subscription. They agreed to close the account and refund my bank account with £71.88. The money left my bank account on November 20th, a full two days after they had agreed to close the account and refund me my money.
A week later the money was still not in my account and so I called to find out where it was. I was told that it takes between 7 to 10 days to process the refund and that it was currently being processed. WARNING - THEY TAKE YOUR MONEY IMMEDIATELY BUT IT TAKES THEM OVER A WEEK TO REFUND!!
11 days later - the money is STILL NOT in my account. So I called this morning and was told that they had tried to refund the money to my account but that they had experienced system problems. At no time did they contact me to let me know that THEIR system problems were causing my refund to be delayed.
I was then told that because of their system problems, it was now too late for them to refund me MY money which left my bank account on November 20th and that there was nothing they could do!!!
This is a company that takes money on false pretences, agree to refund the money when it becomes apparent that they have taken your money on false pretences and then finds all sorts of pathetic excuses not to refund your money and then say it is your fault that they cannot return YOUR money because of their operating systems problems.
To say I am disgusted is an understatement. This is a company that is dishonest and no better than common thieves.
Would never recommend anyone to purchase anything from this company and will do my damned best to make sure people hear about this.
Disgusting behaviour from an American company.
Do not use Netflix. Their choice of movies/TV shows is very limited and their customer service is very disappointing. Beware of the 1-month free trial and that they claim to send "thank you" emails, which I have never received. Of course they use this to protect themselves but they have never emailed me, yet were quick to grab money from my credit card. I would have put ZERO stars but this site doesn't allow me to.
Netflix Service Not What it Used to Be
We have been Netflix subscribers for around 7 years. We were very happy with the service for about 6 years, but last year, two changes occurred that have made us quite unhappy with their service. For one, prices increased about 60%, an enormous increment. From what we can see, these additional funds are partly used by Netflix to expand into Europe, obviously of no benefit at all to American subscribers. The second and more severe problem (to us) is they are substantially reducing the number of DVD copies available to their subscribers. As an example, we have had 3 movies at the top of our queue marked "very long wait" for about 8 weeks. One of these films is about 12 years old... hello? You can't tell me there are so many subscribers seeking a film this old. I have complained to their Customer Service several times, to no avail. Also, we have had many films in our Save queue for years, some of which are well known and popular, like "The Ipcress File" (older, but very well known). At this point, if I could find another service like Netflix with as many films and TV series as they have, I would immediately switch.
At first which was four months ago I really enjoyed Netflix but as time has passed I can no longer make myself pay for the service. You tend to run out of things really quick when it comes to streaming and their removal of Stargate SG1 and Stargate Atlantis was the last straw. Even the anime is not that great because of so many incomplete seasons.
Compleatly Easy, and great customer service
Netflix has made everything about instant streaming compleatly easy i have been a member for about 3 years and i am a very satisfied customer! When (Not Often) I have to contat them they are understanding and happy to please. My movies always show up to my house on the day that they say they are expected without any hassel. I have never had a billing problem my card has always been charged accordingly and on the same day every month, other than once but that way my fault. (I checked the wrong box.) However; most of the time the new releases are delayed but if you can't wait a while longer to watch a movie then something is seriously wrong in your life. I highly reccoment netflix to anyone!
Free trial is free trial
I thought I would try Netflex for the first time, boy was that a mistake. The add said your credit card would not be charged until the end of the free month. I has just neen charged $24.00 It took me less thanfive minutes o becme a Netflix subscbiberer an unsubscribe. I will contact the BBB, TheFTC SEC and the states Attorney General this is illegal advertisement, I wonder how long before I get my money back, I will call my credit car company
Neflix browse selection limited
I used to have netflix, but canceled because the movies available for streaming was very limited. Now since I am not a member....if you go to their site you cannot see what movies they have available. What is up with that? I want to see what they have available before I sign up again. I guess I won't sign up then!